Administration and Secretarial
Administrative assistants are usually all rounders who pick things up quickly. Administrative assistants tend to be organised people in their own lives, usually the one that arranges where to go with friends and what to do while out. If you're naturally organised and love the idea of being able to work in any industry, picking up the skills it takes to be a secretary or administrative assistant will open masses of doors to you, and could be the start of a satisfying and varied career.
Administration assistants and secretaries organise businesses and keep them running smoothly. Roles vary from assisting one employee to carrying out tasks for the whole company; in both cases and everything in between, you'll be leaving other workers free to focus on more specific work.
Duties are usually based around organising the company or employee you're responsible for, and communicating with other companies. You could be answering and making telephone calls, composing or typing up drafted letters and emails, maintaining files and filing systems and organizing employees' diaries and events. There is often some crossover with these roles to those of personal assistants (otherwise known as PAs). In some cases, more specific tasks like making travel arrangements, managing budgets and maintaining websites will be on your to-do list for the day.
The industry has changed significantly over time; it used to be mainly dominated by men. More females began to fill these types of roles around the time of World War 1 with the invention of the typewriter and it is now a field primarily occupied with women.
Academic secretary
Legal secretary
Medical secretary
Office secretary
Personal secretary
Like everything else in this field of work, salaries will vary greatly depending on where you work and who you work for.
Graduate starting salaries range from £18,000 to £25,000 within London, and £14,000 to £18,000 in the rest of the UK.
Factors including chartered qualifications, experience, specialised knowledge and employment with a highly rated company can push earnings up dramatically; a chartered secretary with 15 years' experience earns on average between £65,000 and £80,000 per annum, and if working for a FTSE 100 company in London you can earn up to £130,000 per annum. Some sectors also offer annual and performance-related bonuses.
Working in finance or law will be the more lucrative end of secretarial work, whilst you will earn less working in a small company, not-for-profit organisation or the media.
As relevant exams are often taken at your place of work, it is possible to start working in these types of roles without formal qualifications. Although not essential, a degree or HND in secretarial studies, government/public administration, business/management, business with languages or law will definitely be beneficial to finding work.
It goes without saying that you will need to be organized. You will also be expected to have a thorough understanding of office equipment including fax machines, and sometimes switchboard telephone systems. Depending on the company you work for, you might need to be able to use both PC and Mac computers, and certain software- this will almost always include Microsoft Office. A confident telephone manner will be a definite advantage, as will an understanding of office language and terms.
If you want to work as a secretary at a higher level, you will need a more specialist skill like speed typing in technical or foreign languages, accountancy or specific knowledge of the area you work in; for example legal knowledge.
Speaking another language is certainly not essential, but will be very useful in securing the higher paid roles.