Delaware North Companies - Retail Team Leader
Retail Team Leader
Salary : Competitive
Do you want to be part of one of Derby's new premier catering teams working on major events at Pride Park?
As a Retail Team Leader you will be responsible for serving hot snacks and/or alcoholic beverages within the stadium in a friendly and courteous manner.
You will
* Supervise and motivate a team of staff in retail outlet
* Manage the team to deliver exceptional customer service
* Rectify any guest matters with the minimal of disruption to service
* Ensure all necessary documentation is completed and filed in accordance to Company procedure
* Monitor presentation and appearance of staff to ensure consistently high standards are maintained
* Be a team player with a strong ability to give and take direction
* Ensure Company Health and Safety policies are adhered to
* Be responsible for the cash and takings within your outlet
Job Start : ASAP
Job Duration : Various Event Days
Job Requirements : Previous Team Leader experience and numeracy/literacy skills are essential, however training will be provided.