Company
 
Direct Line
About Us

A business you can grow with.

Quite simply, RBS Insurance is the largest personal lines insurer in the UK. We sell and underwrite personal and business insurance over the telephone and internet, as well as through independent brokers and partnerships. Our wide range of businesses, including household names like Direct Line and Churchill, have helped us become the nation’s largest motor insurer, and the number one for household insurance. Meanwhile, our international division also sells general insurance in Europe.

You will join us at a time of exciting change. By 2013, RBS Insurance will be fully independent of the Royal Bank of Scotland Group. In the meantime, it will remain a vitally important part of the Group, and will be managed with the care and attention it deserves. We see this new chapter in our story as a unique opportunity to build on all the things that have made us so successful over the last 25 years, and add new approaches that will keep us ahead of the competition.

Our current strength was proved in July 2010, when the Financial Services Authority recognised us as the largest home insurer in the UK. We have grown to provide one in every seven in-force home policies. The fact that we have achieved growth during some of the most challenging market and economic conditions, whilst undertaking a major programme of organisational change, is testament to our ability to provide exactly what customers are looking for. Of course, it’s also thanks to our people, and the quality of their work. It’s a sign of a healthy future. And it’s a great example of the kind of achievements you could be part of if you join us

A philosophy you can understand.

Whichever arm of our business you choose to work for, you'll find that our people really do live our values. They're more than just a set of ideas about the way we like to work – they're absolutely central to every action we take. When we recruit, we like to find people who share these values.

We might be a successful organisation with highly visible brands, but we're not laid back about our position, or our services. In fact, we want you to constantly challenge yourself and your colleagues to improve, and to accept constructive feedback from others. We need you to be courageous, set an example and share your own creative and innovative ideas about how we can make things even better.

And of course, we expect you to take ownership of your role, so you can proudly stand by every action you take. When you want to see a difference, you'll make it happen. To be the best you can be, it's vital to hold yourself accountable.

As you may have guessed, we're looking for people who are passionate about what they do, with a real desire to win. Action-orientated, you'll work hard to achieve goals, and have great fun while doing it. But equally important is a passion for putting the customer first. Everything we do is for our customers, and whatever job you do, we'll expect you to have their best interests at heart.

People you can work with.

We might have many brands, but really we’re one big team. And collaborative working is a huge part of our culture. We expect our people to share ideas and help each other to deliver the very best. Of course, we also really value individual contributions and recognise that everyone brings something unique to the business.
 

Graduate opportunities with a difference.

On our graduate programme you won't just be building your career - you'll be building a business too.

We have a wide range of graduate vacancies, all of which will see you immersed in live jobs straightaway - taking on immediate responsibility, tackling real-world projects and gaining invaluable training and experience. This level of involvement and challenge isn't for everyone. But excel, and you'll have a clear impact on the future shape and success of the business.

You could apply for jobs in the Chief Operating Office, focusing on managing critical projects and delivering our transformation. Or you could opt for Analytics. The vacancies here are all about keeping our brands at the leading-edge throughout the change process - seeing that the quality of our service delivery and the competitiveness of our offering remain exceptional.

Either way, you'll have the unique opportunity to drive forward a major creation programme. The projects will be live, responsibility will come quickly, and whatever your job, your contribution will be immediate.

To find out more, visit joininsurance.co.uk/graduates