Orange - Customer Service Scheme

Customer Service Scheme

£23,000 & benefits. North East

Customer Service Schemes are very rare, but then organisations like Orange are likewise. If you have (or are expecting) at least 2.2 in any degree, plus the business brain and people skills to delight millions of business and private customers across the UK, we'll give you a career platform few can match.

Your two-year scheme will involve placements in Operational Support, where you'll forecast and schedule calls, Service Support where you'll drive vital customer feedback surveys to tell us exactly how we're doing, and Project Management where you'll ensure we're delivering everything needed to constantly improve each customer's experience. Ultimately you'll manage one of our contact centre operations.

Overall, you'll be part of an organisation-wide graduate intake of only 15 or so. This means you'll be very visible, you'll be backed with immense training and development resources, and you'll receive outstanding support - from a buddy, mentor, career manager and a string of enthusiastic line managers.

Orange is in a great place right now, with the re-invention of the brand in full swing, and a never-ending range of opportunities ahead of us. For more information, please visit our website via the application link below.