Sainsburys - Customer and Marketing Graduate Scheme

Customer & Marketing
What does the scheme involve?
Our Customer and Marketing division puts the customer at the heart of the business. We cover all elements of the customer experience: from the development of the look and feel of our stores and the marketing of new products and services, to the way our colleagues serve our customers in store and at contact centres.

You'll undertake placements over a 24 month period. It begins with a six month store-based placement during which you will gain operational retail experience, learn people management skills and carry out a practical, customer-focused project. The next 18 months is spent in our London Store Support Centre on three six month placements across the customer division, dealing with everything from customer research, advertising and brand marketing, to customer service and PR.

What are we looking for?
People who are passionate about understanding our customers and ensuring we meet and exceed their requirements in everything we do.

You will need to be creative, adaptable, enthusiastic and willing to challenge current practice. To develop a successful career in the retail environment it is important that you fully understand our customers and are able to apply this knowledge within your role. We will also require you to have a minimum 2.1 degree, ideally from a business or humanities - related discipline.

What skills will you develop?
You will develop a real insight into the way customers experience our stores, as well as leadership, project management, influencing and presentation skills. Responsibility comes early; you will take personal accountability for delivery of key business projects.

What are the benefits?

• £23k starting salary with excellent salary progression
• 22 days holiday
• 10% staff discount after six months
• Discretionary annual bonus
• CIM qualification is on offer if desired, with support for study leave and exams
• Rapid development of customer and marketing expertise
• Broad business understanding gained from placements
• A tangible impact on the customer experience
  
• Application deadline: 31st October 2008