Welcome to Direct Line Group
>Browse hub

Direct Line Group Apprenticeships

About Us:
Direct Line Group is one of the leading motor, home and small business insurers in the UK. Our mission is to make insurance much easier and better value for customers

We believe insurance isn't just about the figures. It's about people too. So we want to be known for treating our customers better than anyone else. And that's going to mean working in a way that's more creative and effective than any other companies.

Put simply, we want our people to be leaders in our industry. And that's why, when you join us, you'll enjoy world class training that will help you to develop both professionally and personally. But, most importantly, you'll have the scope to push yourself, discover hidden talents and really make your mark on our business, too.

We don't just have market leading positions in the UK in personal lines motor and home insurance, we're also home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

The insurance industry:

The insurance industry is a real UK success story. Our nation's insurance industry is the largest in Europe and the third biggest in the world, employing over 100,000 people (with almost 200,000 working in related services). The size and vibrancy of the UK insurance sector means it offers a host of rewarding careers around the country

Our insurance apprenticeships are your gateway to a career with Britain's leading personal motor and home insurer, which employs approximately 11,000 people around the UK. Across its family of brands, Direct Line Group has a 14% share in the UK personal motor market and a 17% share of the UK home insurance market.

There's no better place to start your career than with a market leader in the dynamic insurance industry.

Apprenticeship Opportunities & Training:

An apprenticeship with Direct Line Group, during which you'll get first-hand industry experience, could lead straight to a permanent position (subject to your performance). You'll complete an A-Level-standard qualification without being tethered to a classroom, which means you can learn how the business world really works and give yourself the chance to show employers what you can do.

Commercial and Customer Service Apprenticeships - Bristol - MORE INFO
Customer Service Apprenticeships - Ipswich - MORE INFO
Pricing Analyst Apprenticeships - Bromley - MORE INFO
Claims Apprenticeships - Leeds - MORE INFO
Claims Apprenticeships - Glasgow - MORE INFO
Pricing Analyst Apprentice - Leeds - MORE INFO

With our apprenticeships in insurance, you can expect to receive:
  • a permanent role at the end of the programme (subject to performance)
  • an induction that goes beyond standard employee training
  • dedicated support in your chosen business area
  • a training provider assessor will meet with you monthly to develop and monitor your individual learning plan
  • an A Level-standard professional qualification (depending on the business area)
  • 3.5 hours of study time per week
  • quarterly apprenticeship development (work on projects/CSR and or advocate on apprenticeship events as and where appropriate)
  • access to a dedicated online learning portal with modules on personal development, technical development, and up-to-date business and industry knowledge
  • the opportunity to progress to our Higher Apprenticeship Programme (subject to assessment criteria).

Apprenticeship opportunities are available in Bristol, Bromley, Glasgow, Ipswich and Leeds


We'll make sure you're rewarded for your hard work with a whole package of benefits and opportunities to help you create and live the life you want outside of work. Plus you can expect a competitive salary that will grow as you do.

Click here to find out more.