Graduate Jobs in Customer Service

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Graduate Customer Service Jobs

date_icon_black19 Oct 2018
currency_icon_black£21,000 base salary with average bonus p/a of £3,500 dependent on performance
date_icon_black19 Oct 2018
currency_icon_black £21,000 base salary with average bonus p/a of £3,500 dependent on performance
The Customer Success Team roles follow a two-year programme throughout which we hope to prepare you for the next step of your career!
date_icon_black31 Jan 2019
currency_icon_black£8.00 - £11.50 per hour + bonuses
date_icon_black31 Jan 2019
currency_icon_black £8.00 - £11.50 per hour + bonuses
Wesser are currently recruiting for ethical and motivated fundraisers to support the lifesaving work of St John Ambulance, St John Wales and St Andrew
Co-op offers a different approach to big business; one that’s down to earth and straightforward. Across our multiple areas, from food to insurance, our 70,000 people work together to make our decent, fair, ethically and morally strong business succeed."
HSBC is one of the world's largest banking and financial services organisations, with 48 million customers across the globe. We aim to be the world's leading international bank, and we need the most talented graduates to make this vision a reality."
DHL is committed to bringing in and developing talent across all levels of the business. The roles we have available are as diverse as the people who perform them. Many of our employees spend their careers in various roles, progressing up through different departments and divisions (and occasionally different countries too). We think this says a lot about the sort of business we are and it’s something of which we’re beyond proud of. Join us today as a Graduate."
Savillis is a global real estate services providers, with an international network of more than 700 offices. Each site is sociable, friendly with a healthy work-life balance. All we ask from our employees is that you always bring your A game. "
Buchanan Search was founded in 2013 by James Baker, who brought over 10 years of recruitment and executive search experience to the firm.
RedTusk was established with the overriding objective to deliver high performing sales personnel to some of world’s most exciting businesses.   We recruit across the North of England, London, and the Southwest and we have also on occasio…
We are an expert in recruitment. CV-Library takes pride in detailing jobs across all sectors for the nation's student and graduate job-seekers.
We fasttrack our graduates into leading jobs within a wide range of sectors. Basic salaries range from 18-30k. Fasttrack Graduates average earnings are £40,000 and top performers can expect to earn over £100,000.

Customer service graduates know that the customer is always right, and that it's up to them to ensure they have the best experience possible. Graduate customer service jobs might take you into management in a variety of different industries - see what roles are available via TheBigChoice to start your journey...

LOOKING FOR a Customer Service CAREER?
How much can I earn as a Customer Service Staff?
The average salary for Customer Service across all roles in the UK is £23,349. In higher Customer Service Manager jobs (favoured by graduates) typical starting salaries for trainees are between £18,000 and £25,000. Experienced managers can reach salaries between £30,000 and £45,000 and in some cases can be over £60,000 for specialist positions. Some jobs, especially in sales, retail and banking, come with generous commission and bonuses and often provide a benefits package as well. Income figures are intended as a guide only.
What qualifications do I need to be a Customer Service Staff?
‘The customer is always right’ is a statement that those in Customer Service have to live by. Even if that’s not always the case you’ll have to find a middle-ground so everyone is happy. Happy customers are essential for most businesses, and a happy customer means a happy work life! ‘Customer Service’ means slightly different things in different industries and can mean helping people buy what they have come to your store for, answering queries on the phone when customers ring up about an account, or giving clients extras that come with travelling on planes or staying in hotels. Regardless of the exact nature of the job, it is all about making sure the customer is happy. The skills you need from one job to the next are basically the same, but to be good at your role you will need to understand how your specific industry works and how it affects your customers. You can start at a very basic level before moving into roles in customer relations or customer complaints.

Some larger companies will have entire customer service departments which will regularly take on new staff. Roles are often flexible, with hours to suit students so it is easy to get your foot in the door while still studying for your degree.
What skills do I need to be a Customer Service Staff?
Different roles in the Customer Service may will require slightly different skills, but the majority of roles will require you to have:
  • Team work
  • Communication skills
  • Time management skills
  • Ability to work under pressure
  • Ability to work alone
  • Commercial awareness
  • Multi-tasking
Team work Communication skills Time management skills Ability to work under pressure Ability to work alone Commercial awareness Multi-tasking
What experience do I need to get a job in Customer Service?
Whatever job you go to and whatever career you start there is one thing that will help you beyond measure – work experience. Many people who currently work in Customer Service didn’t know they wanted to work in the industry until they experienced it. Many companies provide work experience while you are at school so go into your local office and find out.