Graduate Jobs in Customer Service

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Graduate Customer Service Jobs

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date_icon_black26 Mar 2018
location_icon_blackCanary Wharf
currency_icon_blackStarting salary £27,500 pa. Year 1 up to £37,500; Year 2 up to £42,500; Year 3 up to £47,500
date_icon_black26 Mar 2018
location_icon_blackCanary Wharf
currency_icon_black Starting salary £27,500 pa. Year 1 up to £37,500; Year 2 up to £42,500; Year 3 up to £47,500
You will work with industry leading products that Broadridge offers including Reconciliation and Matching. It will be your responsibility to implement
location_icon_blackWimbledon, London or Crewe, Staffordshire
location_icon_blackWimbledon, London or Crewe, Staffordshire
currency_icon_black Competitive
Here at TPRG, we believe that internships are one of the most important stepping stones to building a successful and rewarding career.
Co-op offers a different approach to big business; one that’s down to earth and straightforward. Across our multiple areas, from food to insurance, our 70,000 people work together to make our decent, fair, ethically and morally strong business succeed."
Centrica is all around you and our work takes us all over the globe, underground and out to sea. Our vision is to be a leading integrated company in the energy markets. If big challenges with great rewards spur you on, then we're the employer for you. We’ll give you the support and training you need to succeed. "
TheBigChoice is the UK’s leading youth career network. As well as providing career and education opportunities, we empower our youth audience to make important decisions via essential, up to date advice from employers, recruiters and industry experts."
DHL is committed to bringing in and developing talent across all levels of the business. The roles we have available are as diverse as the people who perform them. Many of our employees spend their careers in various roles, progressing up through different departments and divisions (and occasionally different countries too). We think this says a lot about the sort of business we are and it’s something of which we’re beyond proud of. Join us today as a Graduate."
Savillis is a global real estate services providers, with an international network of more than 700 offices. Each site is sociable, friendly with a healthy work-life balance. All we ask from our employees is that you always bring your A game. "

Customer service graduates know that the customer is always right, and that it's up to them to ensure they have the best experience possible. Graduate customer service jobs might take you into management in a variety of different industries - see what roles are available via TheBigChoice to start your journey...

LOOKING FOR a Customer Service CAREER?
How much can I earn as a Customer Service Staff?
The average salary for Customer Service across all roles in the UK is £23,349. In higher Customer Service Manager jobs (favoured by graduates) typical starting salaries for trainees are between £18,000 and £25,000. Experienced managers can reach salaries between £30,000 and £45,000 and in some cases can be over £60,000 for specialist positions. Some jobs, especially in sales, retail and banking, come with generous commission and bonuses and often provide a benefits package as well. Income figures are intended as a guide only.
What qualifications do I need to be a Customer Service Staff?
‘The customer is always right’ is a statement that those in Customer Service have to live by. Even if that’s not always the case you’ll have to find a middle-ground so everyone is happy. Happy customers are essential for most businesses, and a happy customer means a happy work life! ‘Customer Service’ means slightly different things in different industries and can mean helping people buy what they have come to your store for, answering queries on the phone when customers ring up about an account, or giving clients extras that come with travelling on planes or staying in hotels. Regardless of the exact nature of the job, it is all about making sure the customer is happy. The skills you need from one job to the next are basically the same, but to be good at your role you will need to understand how your specific industry works and how it affects your customers. You can start at a very basic level before moving into roles in customer relations or customer complaints.

Some larger companies will have entire customer service departments which will regularly take on new staff. Roles are often flexible, with hours to suit students so it is easy to get your foot in the door while still studying for your degree.
What skills do I need to be a Customer Service Staff?
Different roles in the Customer Service may will require slightly different skills, but the majority of roles will require you to have:
  • Team work
  • Communication skills
  • Time management skills
  • Ability to work under pressure
  • Ability to work alone
  • Commercial awareness
  • Multi-tasking
Team work Communication skills Time management skills Ability to work under pressure Ability to work alone Commercial awareness Multi-tasking
What experience do I need to get a job in Customer Service?
Whatever job you go to and whatever career you start there is one thing that will help you beyond measure – work experience. Many people who currently work in Customer Service didn’t know they wanted to work in the industry until they experienced it. Many companies provide work experience while you are at school so go into your local office and find out.