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Graduate Jobs in Customer Service

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Graduate Customer Service Jobs

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date_icon_black25 Feb 2018
location_icon_blackWimbledon, London or Crewe, Staffordshire
currency_icon_blackCompetitive
date_icon_black25 Feb 2018
location_icon_blackWimbledon, London or Crewe, Staffordshire
currency_icon_black Competitive
Here at TPRG, we believe that internships are one of the most important stepping stones to building a successful and rewarding career.
date_icon_black28 Feb 2018
location_icon_blackSouthampton
currency_icon_blackCompetitive starting salary & welcome bonus
date_icon_black28 Feb 2018
location_icon_blackSouthampton
currency_icon_black Competitive starting salary & welcome bonus
The suitable candidate will work as part of the Integrated Project Team delivering specific services and products to our customers.
date_icon_black28 Feb 2018
location_icon_blackSouthampton
currency_icon_blackCompetitive starting salary & welcome bonus
date_icon_black28 Feb 2018
location_icon_blackSouthampton
currency_icon_black Competitive starting salary & welcome bonus
The role will be based at the Leonardo MW site in Southampton and will be part of the Defence Communications Systems business within our Land and Sea
You know that feeling you get when you meet someone and you just ‘click’. It’s great isn’t it? You don’t have to explain yourself or try to be something you’re not. You can just relax, be yourself and know …
Centrica Centrica is all around you. We source, generate, process, store, trade, supply, service and save energy. Our work takes us all over the world, underground and out to sea. A top 30 FTSE 100 company with over 25 million customer account…
                Who we are and what we do Throughout our history we have been where the growth is, connecting customers to opportunities. We enable businesses to thrive and economies to prosper…
    Build yourself a brighter future with TheBigChoice TheBigChoice is the UK’s leading youth career network. As well as providing the most exciting career and education opportunities, the site also empowers its y…
      About our graduate programmes     DHL is committed to bringing in and developing Graduate Talent across all levels of the organisation. The roles and opportunities available with DHL are as diverse as the people…
About Savills   Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 700 offices and associates throughout the Americas, the UK, continent…
HELPING YOU FIND A CAREER IN Customer Service

Customer service graduates know that the customer is always right, and that it's up to them to ensure they have the best experience possible. Graduate customer service jobs might take you into management in a variety of different industries - see what roles are available via TheBigChoice to start your journey...

LOOKING FOR a Customer Service CAREER?
Q
How much can I earn as a Customer Service Staff?
earnings
The average salary for Customer Service across all roles in the UK is £23,349. In higher Customer Service Manager jobs (favoured by graduates) typical starting salaries for trainees are between £18,000 and £25,000. Experienced managers can reach salaries between £30,000 and £45,000 and in some cases can be over £60,000 for specialist positions. Some jobs, especially in sales, retail and banking, come with generous commission and bonuses and often provide a benefits package as well. Income figures are intended as a guide only.
Q
What qualifications do I need to be a Customer Service Staff?
qualifications
‘The customer is always right’ is a statement that those in Customer Service have to live by. Even if that’s not always the case you’ll have to find a middle-ground so everyone is happy. Happy customers are essential for most businesses, and a happy customer means a happy work life! ‘Customer Service’ means slightly different things in different industries and can mean helping people buy what they have come to your store for, answering queries on the phone when customers ring up about an account, or giving clients extras that come with travelling on planes or staying in hotels. Regardless of the exact nature of the job, it is all about making sure the customer is happy. The skills you need from one job to the next are basically the same, but to be good at your role you will need to understand how your specific industry works and how it affects your customers. You can start at a very basic level before moving into roles in customer relations or customer complaints.

Some larger companies will have entire customer service departments which will regularly take on new staff. Roles are often flexible, with hours to suit students so it is easy to get your foot in the door while still studying for your degree.
Q
What skills do I need to be a Customer Service Staff?
skills
Different roles in the Customer Service may will require slightly different skills, but the majority of roles will require you to have:
  • Team work
  • Communication skills
  • Time management skills
  • Ability to work under pressure
  • Ability to work alone
  • Commercial awareness
  • Multi-tasking
Team work Communication skills Time management skills Ability to work under pressure Ability to work alone Commercial awareness Multi-tasking
Q
What experience do I need to get a job in Customer Service?
experience
Whatever job you go to and whatever career you start there is one thing that will help you beyond measure – work experience. Many people who currently work in Customer Service didn’t know they wanted to work in the industry until they experienced it. Many companies provide work experience while you are at school so go into your local office and find out.
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