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Graduate 1st Line Support IT Technician

Category :Graduate
Duration :Ongoing
Salary :£19K - £25K
No. Jobs :Various
Location :London

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About the role:
We are urgently looking for entry level IT Support Technicians to fill 1st line support role at a leading IT support company in London.

This is the perfect opportunity for you to kick-start your IT career within a highly expert IT services team behind you.

Our client is an established company and is looking for enthusiastic graduates to become the next key players in their already established team.

The right person will be given full training to enable them to thrive.

Key responsibilities:

Based at the company's London office, you'll be responsible for providing 1st line support to all users.
  • Logging and managing requests
  • Being the first point of contact for customers via telephone or email
  • Escalating issues as necessary
About you:

You'll be an IT enthusiast who loves problem solving. This position is perfect for a recent graduate with a desire to become an integral part of a support team. You'll be interacting with users directly so it's essential that you're a good communicator.

The rewards:

You'll get a competitive salary (£19K-£25K dependent on experience) and take advantage of a range of great benefits such as company events, pension scheme and 25 days holiday.

The right candidate could go far here, apply today for your chance to be the next member of this wonderful team.

Please submit your CV now to apply for this role. Unfortunately, we are unable to reply personally to every application. However, if you are unsuitable for this specific opportunity we contact you about other IT jobs and training opportunities which match your CV.