Summary of the job roleJob title: Administrator - Apprenticeship Location: Sutton, London Wage: £230.00 per week Start date: ASAP Working hours: 30 hours (Monday - Friday) Time spent in training: You are required to spend a minimum of 6 hours per week in training that supports your apprenticeship course What is an apprenticeship? Apprenticeship courses are developed by employers and professional bodies, ensuring apprentices study a curriculum that is tailored to real-world job roles. All our courses are accredited by an authorised awarding body or the Institute of Apprenticeships, guaranteeing you work towards an approved, professional certificate. Completing an apprenticeship will help you develop the knowledge and skills required to excel in your chosen career, providing a concrete foundation for future growth. Apprenticeship courses available : Business & Administration Level 2 Business & Administration Level 3 My client is a project management company specialising in the installation of new gas, electricity and water connections on large scale new build commercial and residential schemes. The apprentice will be responsible for the co-ordination of gas, water and electricity connection projects ensuring they are completed timely and accurately with the assistance of their line manager and onsite project manager. Benefits include: Apprenticeship training delivered at your workplace to achieve a nationally recognised certificate Competitive apprentice wage Career guidance with opportunities for progression Retail discounts Discounted travel 30 days per annum plus bank holidays Depending on performance you may have the opportunity to progress into a full time role. Job duties and responsibilities: Timely and accurate completion of applications for the provision of new supplies, upgrades and service alternations. Communicate proactively to line manager any issues or delays and if necessary assess and outline their impact upon deadlines to all key stakeholders Prepare project review packs to ensure the commercial viability of projects Manage client expectations around project delivery to ensure positive experience and if necessary, escalate to line manager any correspondence that affects the commercial viability or risk profile of projects. Responsible for ensuring the CRM system is fully updated and that all data entered is a truthful and accurate reflection of the facts Assist in advising clients on the best possible course of action with regards to their utility problems (Electricity, Gas and Water; Installs, diversions, disconnections) Develop excellent relationships with new and existing clients and partners/suppliers Co-ordinate with suppliers and agents to ensure clarity on deliverables, costs and time scales while ensuring that these are met Support the wider needs of the business as required The successful candidate will have the following: Must have excellent and professional telephone manner Strong organisational skills Ability to prioritise workload effectively Excellent written and verbal communication Ability to work under pressure Strong communication skills Keen eye for detail. I.e. spotting mistakes and problem solving Some knowledge of basic MS Excel (required) Apprenticeship Connect we take the time to get to know our applicants as individuals and understand their career aspirations, potential and skills. Our talent partners match our candidates to the best opportunities to help them flourish. Apply now to begin your career.