Summary of the job roleBusiness Support Administrator (Apprenticeship) Diaverum currently operate more than 20 kidney treatment centres in the UK. We work in close cooperation with NHS Main Renal Units and deliver dialysis and associated renal services from our network of facilities across the country. As the leading independent renal service provider in the UK, we are fully focussed on patient care, and our objectives are closely aligned with our NHS partners. We are a leading Private Healthcare Company and essential to this role is a drive to support our clinical teams in delivering high quality care. Position: Operations Apprentice Assistant Location: St Albans, Hertfordshire Job type: Full Time, Permanent Salary: £15,268 per annum About the role: An exciting opportunity is available to join a busy, patient focused Operations team as an Operations Administration Apprentice. For those interested in a career in Business Admin, Operations, Procurement or Finance, this opportunity provides the successful applicant with a thorough understanding of a cross section of the functions in a business which support the delivery of care to patients. It's a great way to start out in your career where you will gain highly valued skills and work in a fun and dynamic company. Your role will provide key support activity to the UK Operations team so that we can ensure Diaverum remains the provider of choice for patients. The Operations team consists of the clinical teams in locations across the UK, 3 Area Managers, Facilities Manager, Operations Analyst, Lean Operations assistant and Operations Director. Your key contact will be the Lean Operations Assistant and they will support you with training, advice and workload management. Day to day activities will involve handling calls from suppliers and staff, email query handling with staff who are working in a number of locations or forward as necessary, assist with supplier and facilities management, ensure our processes work efficiently and proactively look for ways to assist and improve Operational procedures. About you: - Confident, professional and courteous telephone manner - Excellent IT skills - Minimum of 5 Standard Grades / National 5s at level 3 or above including Maths and English - Sound problem solving and time management skills Ideally, you will have worked in an office environment before, but a passion for what we do and a willingness to learn are equally important You may have experience of the following: Operations Assistant, Operations Administrator, Administrator, Administration Apprentice, Business Administration Apprenticeship, Procurement Assistant, Procurement Apprentice, Office Administrator, Admin Assistant, Apprentice, Apprenticeship, etc.