Graduate Technical Support Engineer

Job Description

Considering a future in CAD design Software? Join us and be part of our exciting future Our customers work in many different industries, such as Fabrication, Agriculture, Medical, Electronics, Consumer product design, Automotive and Aerospace to name a few. Time is a precious commodity and they are challenged to create new innnovative solutions faster than ever before. We must be there to assist them with exceptional support and training Job specification /Description A varied and interesting position to work with SOLIDWORKS, the world’s most popular 3D Design software for professional designers and engineers – Helping a broad range of customers get the most out of their investment.You will have the opportunity to learn the software to the very highest level, so we can provide exceptional service to our customers. Reporting to the Technical Director, you will be responsible for working as part of our award winning technical team. You will be working with customers and responding to solve detailed technical problems in using SOLIDWORKS software. You will also be required to undertake Training of customers by understanding their design process and recomending the best practice use of SOLIDWORKS Progression into product demonstrations, showing the breadth and depth of SOLIDWORKS and the 3DEXPERIENCE functionality to prospective customers Graduate/Junior Level Between £20,000 and £30,000 PA Ideal skills Engineering design experience gained in a design environment Degree /HNC/HND qualified Knowledge of a 3D CAD System, ideally SOLIDWORKS CREO / Inventor or Fusion 360 Confident presenter Good knowledge and use of Microsoft Office applications – Word, Excel, Outlook Ability to multi task and be a clear concise communicator. Willingness to be flexible and to travel as required Creative and a Team player Driving license required Experience of working with another Reseller a significant advantage This is a hybrid working role requiring working from our office on the outskirts of Cambridge combined with working from home