Summary of the job roleInternal Sales Manager Our global client based in Hertford is recruiting for an Internal Sales Manager to responsible for the designated customer group allocated to the Internal Sales role and provide support to ensure commercial and operational objectives are achieved. The main purpose of this job is to manage the designated customer group to promote and sell the full product range in order to achieve agreed business targets. To build relationships with key contacts and assigned customers, seeking opportunities to grow the sales of existing product range and identify any new sales opportunities. Our client offers a generous salary of £24,000 - £26,000 depending on experience plus quarterly bonus based on achieving set targets, plus 25 days holiday, pension, life assurance scheme and company benefit scheme. They are ideally looking to recruit on a temporary to permanent basis. The hourly rate during the temporary to permanent period will be £12.00 - £13.00. Principal Accountabilities To generate sales and margins by targeting and opening new business on a portfolio of products with the designated customer group. In support of above there will be a large element of telephone cold-calling both to existing customers and potential new customers. To manage, develop and understand the needs of a growing customer base, and maintain and manage relationships with key contacts at all levels. Agree prices and volumes with customers in order to optimise returns to achieve business growth and assigned budget. Act as an escalation contact to represent the designated customer portfolio in the event of commercial or logistical problems encountered by customer services. Gather, record, report and present market, product, competitor and industry data to enable development of the forward strategy of the business. Utilise business tools such as CRM, pricing analysis, customer strategy and market plans. To set and agree annual sales budgets with their Line Manager and in line with business strategy. Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business. Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business. Create and communicate development plans to ensure that business objectives are optimised and sales retention and growth targets are achieved. Maintain and update internal reporting systems, including CRM Implementation & monitoring of sales campaigns for designated customer portfolio Special Features This role requires a high level of telesales, negotiation and interpersonal skills in order to quickly build rapport with customers on the telephone. The business development activity requires the jobholder to be results-orientated and to use their initiative and experience to promote and deliver new opportunities. A working knowledge/familiarity of the Nutrition and Health Claims Regulations and Novel Foods Regulations is desirable, but not critical. The jobholder is required to work closely with the Line Manager in order to fully understand margin and business implications when negotiating with customers. Key Skills Excellent negotiation, persuasion and inter-personal skills. Ability to work under pressure. Ability to communicate with people at all levels both internally and externally. Confidence and personality to contact customers on a cold-call basis. Excellent all round knowledge and experience of the commercial and logistical processes. Good problem solving skills and the experience to be able to resolve customer problems whilst still achieving commercial and organizational needs.