Hamlin Knight is delighted to be working alongside a global retail/ manufacturing business in the recruitment of International Speaking Customer Services Associates (CSA). This role is based in Barnsley and is commutable from such areas as Sheffield, Doncaster and Rotherham. It would be highly recommended that the ideal candidate be a driver due to the location of this business. Due to continued expansion, our client is looking to recruit German, Spanish, Italian, French or German Speaking CSA's for its busy site in Barnsley. This role would ideally suit an experienced Customer Services Executive who has experience with handling inbound calls, account management and quoting for bespoke works. It is ESSENTIAL that the ideal candidate be either of NATIVE or FLUENT proficient in Written and Spoken language. The Role: - Inbound calls from international Clients - Quoting for bespoke works to be completed - Providing product knowledge - Query Management - Database Administration - E-Marketing to international clients - Translation of Documents - Liaising with production to ensure products are shipped in a timely manner - KPI and SLA management The Candidate: - Native or Fluent proficiency in the Language (ESSENTIAL) - Fluent in English (ESSENTIAL) - Experience with Inbound calling - Excellent communication skills - Strong attention to detail - Experience with CRM systems - Good MS Office experience/ skills The Package - £17- 20k salary (DOE) - Bonus scheme - Parking onsite - Competitive holidays - Development opportunities - Excellent Training programme - Good Pension scheme To be considered, please do not hesitate to apply. Hamlin Knight is an equal opportunities employer and is acting as a recruitment consultancy in this instance.
Jobs by Hamlin Knight Recruitment Specialists in Human Resources, Office Support and Sales & Marketing