TheBigChoice uses cookies to enhance your experience. By continuing you are agreeing to our use of cookies. Learn more >>
X
Intequal

Intequal

This job has now expired.
Click here to view jobs within the IT industry.

IT Helpdesk Support Apprentice

Salary: Competitve

Location: Wolverhampton, West Midlands

Application Deadline: EXPIRED

Job Type: Student job

Contract Type: Contract

The job

Summary of the job role

Vacancy Overview: Do you have a passion for technology? Ready to take your hobby to the next level? Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company based in Wolverhampton. Working Week: Monday - Friday 9.00am - 5.30pm - 37.5Hrs per week Weekly Wage: £165.00 Detailed Job Description: We are looking to recruit a IT Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As a IT Helpdesk Apprentice your main roles and responsibilities will include: • Become a valued part of the IT Support team. • Learn how to handle telephone support calls as well as incoming Helpdesk emails. • Manage the Helpdesk system, ensuring all calls are handled within appropriate timescales. • Work on resolving the first line support where capable, and work with more experienced staff to help resolve more complex issues. • Update company systems. • Providing 1st line support • Remote support for customers • Managing the VOIP system • Managing remote access/permitting access • Rebooting servers Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable. Giving you the best possible start in your professional career within the IT sector. Skills Required: • Organisational skills • Communication skills • IT skills Personal Qualities: • You will be highly organised. • excellent communication skills and a brilliant telephone manner. • You will be willing to work hard and eager to learn. • Flexibility • Adaptability • Good interpersonal skills Other Information: • Organisational skills • Communication skills • IT skills

Jobs by Intequal

Telemarketing Executive (Sales Apprentice)

26-11-2018

Reading, Berkshire

Competitve

Entry Level Trainee Recruitment Consultant

Ongoing

London, London

£25,000 per annum

Internal Technical Sales Manager

Ongoing

Welwyn garden city, Hertfordshire

£55,000 per annum

Recruitment Consultant - Apprenticeship

16-02-2019

Basildon, Essex

Competitve

International Exhibition Sales Executive,

16-02-2019

Reigate, Surrey

£2,628 per annum

Hybrid Internal/ External Recruiter- South Birmingham

16-02-2019

Birmingham, West Midlands

£22,000 per annum

Internal Recruiter

16-02-2019

Kent, Hampshire

Competitve

Internal Account Manager - Financial Services Sector

16-02-2019

Witney, Oxfordshire

£35,000 per annum

Internal Sales Consultant

20-03-2019

Hertford, Hertfordshire

£0 per annum

Recruitment Consultant - Entry Level

29-03-2019

London, London

£20,000 per annum

Internal Sales Representative

29-03-2019

Cambridge, Cambridgeshire

£20,000 per annum

Internal Recruiter

29-03-2019

Milton keynes, Buckinghamshire

£25,000 per annum

Digital Marketing Apprentice

29-03-2019

Liverpool, Merseyside

Competitve

Internal Account Manager

29-03-2019

Petersfield, Hampshire

£0 per annum

Internal Business Development Manager

29-03-2019

Leicester, Leicestershire

Competitve

Internal Sales Executive

29-03-2019

Wolverhampton, West Midlands

£23,000 to £25,000 per annum

Internal Sales Executive (Engineering)

29-03-2019

Fleet, Hampshire

£20,000 to £25,000 per annum

Internal Sales Executive

29-03-2019

Rugby, Warwickshire

£0 per annum

Internal Sales Executive

29-03-2019

Wantage, Oxfordshire

£25,000 per annum

People also viewed