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Customer Service Apprentice Scheme

Salary: £12,000 per annum

Location: Merthyr tydfil, Mid Glamorgan

Application Deadline: EXPIRED

Job Type: Advanced Apprenticeship

Contract Type: Permanent

The job

Summary of the job role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.

Listen up, because now is a seriously exciting time to be part of EE. We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named best in the UK, is keeping their digital lives connected. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees. They've voted us one of the Best Big Companies to Work For. But why take our word for it? Now's the time to come and see for yourself.

Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. That could be in Customer Operations, where we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. It could be in Campaigns, where we talk to customers planning to upgrade or cancel their contract. Or it might be in Collections, where we find the best way forward for customers who are behind on their payments.

You can come from any background, as long as you have the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network.

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