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Ambulance care assistant Apprenticeships

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Helping you find a career as an Ambulance care assistant

It’s the responsibility of an ambulance care assistant to help non-emergency patients to and from pre-arranged appointments at hospitals or social care institutions. They help patients return home after appointments and make sure they’re settled and comfortable.

The role also contains the routine tasks involved in caring or an ambulance but dealing with patients is the central focus. Assistants are often called on to help elderly, infirm, or disabled people to and from appointments.

What does an Ambulance care assistant do?
A typical task could involve returning an older person home after a visit to the hospital. The ambulance care assistant in question would be required to act in a caring and considerate manner and try and make the patient feel comfortable, as well as getting them home safely.

Duties can also include:

  • Keeping accurate records of all trips

  • Looking after the ambulance and its equipment

  • Returning patients home

  • Helping patients into an ambulance (this could involve an element of heavy lifting)

Skills & interests required for an Ambulance care assistant
Ambulance care assistants support the delivery of medical services to the public. It is a responsible role in which you will need to work with unwell, vulnerable or difficult patients on a regular basis. It is important that ambulance care assistants are both caring and understanding of a patient’s needs, and able to communicate in a calm and clear manner. You will need to be physically fit and able to assist patients getting into and out of the vehicle safely.
- Ability to Work Under Pressure
- Communication
- Driving
- Time Management
- Verbal Communication
What hours does an Ambulance care assistant typically do?
Typically 37 hours a week which may include some weekends, bank holidays, etc.

Part time postings are also often available for potential ambulance care assistants.
What environment is an Ambulance care assistant based in?
Travelling around a particular geographical area, you will cover a lot of miles and help people to and from hospitals, care homes, and other institutions.
How much does an Ambulance care assistant travel?
There will be significant daily travel within the catchment area of your hospital / ambulance trust.
How much does an Ambulance care assistant get paid?
Ambulance care assistants earn between £13,600 and £16,750 a year but as you gain experience this can rise to around £18,000.
Perks & benefits
The main perk of the job is the reward of helping people and the feeling that you are contributing to the community you serve. However, be prepared to face challenging situations and patients.
What qualifications does an Ambulance care assistant need?
Employers may ask for around four GCSEs (A-C). They will likely include English, Maths and Science. A first aid certificate is also necessary. An appropriate driving license is a must, alongside over a year’s driving experience.

Some direct experience of care may be preferred to academic attainment but this depends on your local ambulance service and the preferences of recruiters.

A full manual driving license and more than a year’s experience (if you were licensed post-1996 you may need additional drivers qualifications due to changes in licensing law).
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