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Bank clerk Apprenticeships

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Helping you find a career as a Bank clerk

There are many people working behind the scenes within a bank. The role of a bank clerk is to work within an assigned department carrying out various responsibilities, including keeping a record of completed works, recording loan information, assisting customers, managing money transactions and logging account transactions.

What does a Bank clerk do?
Some of the day-to-day duties of a bank clerk depend on the department they are assigned too, but general duties may include:

  • Assisting with customers that come to the department with any queries and issues

  • Corresponding with the customers through letters and emails

  • Maintaining good relationships with regular customers

  • Distinguishing any discrepancies in customer finances

  • Keeping records of daily transactions that take place

  • Regular communications with other departments

  • Staying up-to-date on the latest banking practices

  • Tallying up all accounts on a daily basis

  • Managing the department they have been assigned by the bank

  • Helping out account holders who require additional support to access and use the bank’s services

  • Repairing the monthly balance sheets of checking account customers

  • Daily reporting for department to managers

  • Promoting the bank

  • Assist with training newly recruited staff

  • Balance accounts during financial year end as this is the busiest time for all bank employees

  • Data processing

Skills & interests required for a Bank clerk
Bank clerks need to be numerate and able to utilise accounting and bespoke banking software (this will likely be specific to the bank you work for). They also need a high level of trustworthiness as bank clerks will be working with their customers’ financial information.
- Attention to detail
- Customer Service
- Dependability
- Mathematical ability
- Microsoft Office
- Numeracy
- Organisation
- Teamwork
- Verbal Communication
- Written Communication
What hours does a Bank clerk typically do?
Bank clerks normally work between 35 and 40 hours per week, and depending on the bank, employees could be expected to work evenings and weekends.
What environment is a Bank clerk based in?
Bank clerks work within an office environment.
How much does a Bank clerk get paid?
Bank clerk salaries vary based on experience and location. However, a typical starting salary ranges between £15,000 and £20,000 per annum, rising to between £22,000 and £30,000 per annum with experience.
Perks & benefits
Banks like to promote staff internally so there is potential for a bank clerk to move up into higher positions or into a specialised field within the bank’s operations.
What qualifications does a Bank clerk need?
There are no formal education requirements for bank clerks, but you’ll need to be able to prove that you’re competent in English and maths. Beyond this, the majority of training is done on the job and bank clerks can work towards NVQs/SVQs whilst working.

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