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Checkout operator Apprenticeships

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Helping you find a career as a Checkout operator

Checkout operators are the public face of most retailers. You’ll be dealing with customers frequently and dealing with their purchases at tills in a large retail store or supermarket. There are few entry requirements for the job and responsibilities are fairly straightforward, however experience in a retail or customer service environment is helpful.

What does a Checkout operator do?
Daily tasks for a checkout operator include:

  • Help and advise customers

  • Operate a till and oversee transactions

  • Scan and weigh items

  • Checking ID for age-restricted products

  • Packing and wrapping goods

  • Taking payments and maintaining your checkout area

Skills & interests required for a Checkout operator
The key skills for a checkout operator are customer service and numeracy. You will be responsible for taking payment from customers so need to be trustworthy and also display good interpersonal skills.
- Ability to Work Under Pressure
- Customer Service
- Numeracy
- Time Management
What hours does a Checkout operator typically do?
38-40 hours per week is typical for a full-time checkout operator and your hours are likely to include evening or weekend shifts. Part time or temporary work is often available, especially during busy periods such as Christmas.
What environment is a Checkout operator based in?
A supermarket or large retail outlet.
How much does a Checkout operator get paid?
A checkout operator at the most junior level could see their salary start at around £11,500-£16,000 per year. Salaries are paid on an hourly basis, so the more hours you work, the more you earn (all checkout operators will be paid at least the minimum wage for their age group. Earnings could rise to around £17,000 with promotion to a checkout supervisor role.

More senior positions in store management are available, too, depending on your levels of skill and experience.
Perks & benefits
Staff discounts are often offered but this depends on the sector and employer.
What qualifications does a Checkout operator need?
There are no specific requirements but knowledge of customer service and maths skills may be helpful. Candidates must be fluent in English.

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