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Apprentice Sales Adviser

Salary: Competitve

Location: Nationwide

Application Deadline: EXPIRED

Job Type: School leaver job

Contract Type: Permanent

The job

Summary of the job role

What is a Retail Apprenticeship?

It’s about learning on the job, working in our store as a full time team member, helping with every aspect of creating a great customer experience and learning about how a retailer operates their business. 

What’s the deal?

Here at Superdrug we offer a variety of apprenticeships to accommodate different skill levels and experience, which means that our learners have the opportunity to gain as much from the qualification and work experience as possible. 

Rewards for our Pathways Level 2 apprentices:

Hourly rate is between £5.40 and £6.10 per hour (dependent on location)
30 hours per week
28 days paid holiday per year including bank holidays
A staff discount and loyalty card that gives you up to 30% off products and services in store and also includes a points scheme

What will it look like?

You will work with the team in store helping and serving customers, ensuring shelves are stocked and the store is welcoming and attractive. It will include-

Understanding what the Superdrug customer wants

Demonstrating exceptional customer service

Understanding the business and maintaining the brand reputation

Resolving customer queries

Using knowledge to promote products to customers

Highlighting promotional offers to work towards achieving sales targets

Supporting promotion changes and stock rotation

Understanding how to increase sales through product placement

Adhering to all policies and procedures

Supporting store delivery of KPIs

What will you get?

You will work through a programme of learning with the support of an Assessor and your Manager over a 12 month period, all done on site, so no college days!

During the 13th month of your contract you will take part in an end assessment with an independent Assessor, which includes an observation of your ability, a discussion around your experiences and a multiple choice written test.

 On completion of your Apprenticeship you will receive;

 A nationally recognised qualification – Retailer Diploma Level 2
Functional skills in Maths and English at Level 1 (if not already achieved)
An in-depth knowledge of the products we sell and how we run our business
Great customer service skills
Increased confidence and ability in dealing with the public

Qualifications you will gain;

HABC Retailer Diploma Level 2
Retailer Apprenticeship Level 2
Maths Functional Skills Level 1
English Functional Skills level

During your Apprenticeship you’ll also receive a staff discount and loyalty card that gives you up to 30% off products and services in store and also includes a loyalty points scheme. This is as well as online access to discounts and cashback with other retailers, all subsidised by Superdrug. As an Apprentice, you can also apply for an Apprenticeship NUS card, which gives 10% discounts at participating outlets!

Person Specification:

You should apply for this role if you ...

Are confident working with people

Are hard working and looking for variety and a fast paced working environment

Can think on your feet

Want to develop new skills

Are a real team player

Have a strong work ethic and flexible approach

Have an interest in retail business

Are ambitious and keen to progress

Are committed to achieving your qualification

Qualifications Required:

 You qualify if ...

You have a minimum of Grade C / 4 GCSE (or equivalent) in English and Maths

You are NOT currently at college or 6th form and are available for full time shifts

You HAVEN'T completed a Retail apprenticeship before

You DON'T already have a degree or completed a year or more at University

You are eligible to work in the UK