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The Graduate

The Graduate

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Graduate Intervention Case Handler

Salary: £20,000 per annum

Location: Northampton, Northamptonshire

Application Deadline: EXPIRED

Job Type: Graduate job

Contract Type: Contract

The job

Summary of the job role

Our client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With roots firmly in rconstruction and disaster management, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. Take a look at their capability and you will see they are willing to venture into more niche projects as well as everyday repairs and construction schemes. Whatever they do, customer service, brand protection and delivery lies at the heart. They are looking to recruit a high calibre commercially aware professional individual with excellent communication looking to establish a career within the firm. You will deal with a variety of clients regarding their cases, ensuring you receive the full information and provide advice and information to your clients on the process involved. These cases require you to pull together detailed information to ensure full facts are gathered for you to act on. You will be responsible for processing the information on the internal systems and analysing the information provided. The role will involve speaking and negotiating with clients in order to agree a swift settlement. If you are looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is a role to be considered. They are looking to start the candidate in January 2019 PERSON SPECIFICATION: Degree educated Proven client focused/customer service experience Looking for a career, further training & progression Ability to communicate on all levels Analytical IT literate Ability to work on own initiative and manage own workload

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