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121 Jobs

121 Jobs

Graduate Product Specialist

Location: Kent, Hampshire

Application Deadline: Ongoing

Job Type: Graduate job

Contract Type: Contract

The job

Summary of the job role

Our client is seeking a Graduate Product Specialist on a permanent basis to join our award winning team. Working Hours: Monday - Friday, 09:00 - 17:30 (Flexible times) 37.5 Hours per Week Job Purpose: a health tech start-up that delivers applications and toolkits to the UK's leading suppliers of software to the NHS and care services. We are currently looking for bright, motivated graduates ready to embark on a new chapter in their lives Main Duties and Responsibilities: Translate customer needs into documented solutions that will be turned into real products Work closely across the company to help in the delivery and configuration of our applications to customers; Be the voice of stakeholders to ensure that the Roadmap and customer expectations of future product functionality are being addressed; Work with the technical teams to help build and deliver additional new functionality to enhance the product; Support the deployment and service desk in ensuring that a high level of service is delivered to all customers when deploying and maintaining our applications; Liaise with staff and customers at all levels; Escalate issues to senior staff/management where required and assist in providing solutions; Ensure that our processes are as optimised as possible to enable the smooth running of the business Skills and Experience: Translate customer needs into documented solutions that will be turned into real products Work closely across the company to help in the delivery and configuration of our applications to customers; Be the voice of stakeholders to ensure that the Roadmap and customer expectations of future product functionality are being addressed; Work with the technical teams to help build and deliver additional new functionality to enhance the product; Support the deployment and service desk in ensuring that a high level of service is delivered to all customers when deploying and maintaining our applications; Liaise with staff and customers at all levels; Escalate issues to senior staff/management where required and assist in providing solutions; Ensure that our processes are as optimised as possible to enable the smooth running of the business Benefits : Pension Parking Commission/Bonus Healthcare/Dental Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases This job was originally posted as www.totaljobs.com/job/85993234

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