Summary of the job roleMy client were founded in the year 2000 and have been helping investment banks, online brokers and other financial firms to build single-dealer platforms for over a decade. In 1999, they created the first ever web server specifically designed for real-time financial data, enabling the company to build some of the very first single-dealer platforms for investment banks. The use of single-dealer platforms has risen particularly in the past five years as banks have realised the benefits of being able to distribute market data to their customers in real time via a standard web browser, and to offer research, pre-trade analysis, pricing and trading in one or more asset classes. Their technology is used worldwide by banks such as Citi, RBS, Standard Bank and UniCredit. They are based around the corner from Liverpool station and also have offices in New York and Singapore. The company is privately held and the majority of its staff are employed in product development and professional services. Their products are not "out of the box" solutions - each firm wants to make its e-commerce offering unique, and each has its own systems, interfaces and workflows. Their products get a firm most of the way to implementing a web trading application, while allowing it to quickly and cost-effectively extend, modify and enhance it to meet the firm's own particular technology, business and market requirements. They are looking to recruit a graduate Support Engineer who has a degree in Computer Science, Software Engineering or similar technical degree at 2:1 or above and are motivated and ambitious team players. They offer a comprehensive graduate programme that kick-starts a career in software by offering a full time role with your initial 6 months dedicated to training and rotation around their various software teams. As a Support Engineer you will perform code-level analysis (static and via debugging tools) to identify any defects/edge cases requiring a software fix. You will also provide development support on their products and APIs, including advice and code examples to meet customer needs and provide telephone/remote/onsite support to financial institutions depending on client requirements.