Summary of the job roleGraduate Telecoms Engineer £20,000-£25,000 DOE Dorset Our client, a high-end Telecommunications company, is looking for a Graduate Telecoms Engineer to join their Operations Department based in their Dorchester office. You will be joining a team of talented telecom and software support engineers who work with cutting-edge software technology. As a Graduate Telecoms Engineer, the main purpose of this role is to; Troubleshooting/solving technical problems and investigating escalated issues. Providing in-depth technical support, handling, resolving technical issues and investigating escalated support matters. Internal & customer support documentation as well providing front desk support when required. Assisting Senior Engineer with associated support tasks. Knowledge of networking components, VoIP, Linux operating systems and basic computer hardware components. Desirable to have experience in telecoms with an understanding of SIP, SS7 (SS7 (ISUPSCCP) and SMS. High levels of energy, coupled with an enthusiastic, motivated and positive approach to technology. Excellent written and verbal communication skills. Regular review of performance and pay. Career growth opportunities within the company. 9:00am-5:30pm Monday-Friday £20,000 - £25,000 DOE | 26 days annual leave | Pension scheme | M4 Recruitment are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned.