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Careers Advice: How To Become a Bank manager

Bank Manager.jpg

What is a Bank manager?

As a bank manager, you will oversee the day-to-day running of a branch and be generally responsible for your employees, customers and business records.

What does a Bank manager do?

Regular duties include:

  • Promoting and marketing the branch and its products

  • Dealing with customers’ complaints or service issues

  • Ensuring a high-level of customer service

  • Ensuring the bank and its contents and staff are safe at all times

  • Monitoring business models and ensuring sales targets are met

  • Reporting to head office on business reports

Skills & interests required for a Bank manager

  • Strong leadership skills

  • Good time management skills

  • Good decision-making skills

  • Strong communication and people skills

  • Ability to handle a crisis or unexpected situation

  • Honesty and trustworthiness

Working hours

A bank manager will typically work between 9am - 5pm, Monday to Friday, although many branches are now open on Saturdays so you may be required to work additional and often unsociable hours.

Work base

A bank manager will be based in the bank for which they are responsible, but may often have to attend meetings at the head office.


Travel will be involved as a bank manager will have to attend meetings, conferences and training sessions in different parts of the country, and may be required to move to a different bank if the opportunity arises.

Salary ranges & earning potential

Starting salaries for bank managers are roughly £25,000 per annum but with experience, they can earn up to £70,000 or more, as well as benefit from various bonus schemes which vary depending on the employer.

Perks & benefits

As well as strong pay, the opportunities for promotion are excellent, as many bank managers go on to become area, regional or national managers, or move to other sectors such as insurance, pensions or financial advisement.

Education requirements

An undergraduate degree with a business-orientated element, such as business studies, commerce, and accounting, would naturally be typically required.

Banks offer many graduate schemes. Typically lasting for two years, they will cover areas such as how to lead teams, manage businesses and deliver high levels of customer services. Additionally, you could seek out a route to becoming a manager by applying for a low-level customer service role and work your way up the business hierarchy.

Useful resources

The The London Institute of Banking and Finance (LIBF) run a variety of courses (from diplomas to masters) that will be a boost to your CV when it comes to making an application.

Photo by moneybright (CC BY 2.0), cropped.