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Graduate Customer service Jobs

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Customer service x

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Expiry date:
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Salary:
£24,000 - £31,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative Salary: £24,000 (£31-33k OTE) Sector: Telecoms  Working for a cloud-based telephony company with a presence across Europe, you will act as the fi

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Expiry date:
Ongoing
Salary:
£24,000 - £31,000 per annum
Job type:
Graduate job
Contract type:
Permanent
CV-Library
Expiry date:
Ongoing
Salary:
£24,000 - £31,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative Salary: £24,000 (£31-33k OTE) Sector: Telecoms  Working for a cloud-based telephony company with a presence across Europe, you will act as the fi

View Job >
Expiry date:
Ongoing
Salary:
£24,000 - £31,000 per annum
Job type:
Graduate job
Contract type:
Permanent
CV-Library
Expiry date:
Ongoing
Salary:
£24,000 - £31,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative Salary: £24,000 (£31-33k OTE) Sector: Telecoms  Working for a cloud-based telephony company with a presence across Europe, you will act as the fi

View Job >
Expiry date:
Ongoing
Salary:
£24,000 - £31,000 per annum
Job type:
Graduate job
Contract type:
Permanent
CV-Library
Expiry date:
Ongoing
Salary:
£20,000 - £23,000 per annum

Graduate Customer Representative

Pareto

Title: Graduate Customer Representative Reference: J(phone number removed):MAN:GJ:GCR:3 Location: Manchester, England Sector: Manufacturing Salary: £20,000 - £23,000 with profit share sch

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Expiry date:
Ongoing
Salary:
£20,000 - £23,000 per annum
Job type:
Graduate job
Contract type:
Permanent
Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Ref: J3989:SW:GJ:GCR:BOD Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, provi

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Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£23,400 per annum

Graduate Customer Service

INSTANT IMPACT

Octopus Energy is a renewable energy supplier making waves in the industry. As an agile and innovative scale-up, Octopus Energy brings bold new products to the market and champions fairness and transparency, all while maintaining an excellent standard of

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Expiry date:
Ongoing
Salary:
£23,400 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£24,000 per annum

Graduate Customer Relationship Officer

Pareto

Job Title: Graduate Customer Relationship Officer Location: Bolton Salary: £24,000 REF: J2607:MAN:GJ:GCRO:33 Sector: Finance A business outsourcing and professional services company, our client is instantly recognisable. They’re looking for a Graduate Cus

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Expiry date:
Ongoing
Salary:
£24,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Representative

Pareto

Job Title: Graduate Customer Representative Location: Reigate Salary: £25,000 (£35K OTE) REF: J3986:SE:GJ:GCR:LHA:6 Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing

Graduate Norwegian Customer Service Assistant

apjobs.net

Norwegian Customer Service Assistant Must be fluent in Norwegian and English (written and spoken) Our client, a leading company in the publishing industry, based in Enfield, is looking for a Norwegian Customer Service Assistant who could potentially be a

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Expiry date:
Ongoing
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing

Customer Service Graduate

HRGO Recruitment Liverpool

Job Specification POSITION: Customer Service Graduate LOCATION: Holywell HOURS: Monday -Thursday 8:15am -5:00pm Friday 8:15am-4:00pm SALARY: £27,000p/a benefits REF: VR/00764 Our client is a global leaders in innovation, design and manufacturing and are

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Expiry date:
Ongoing
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Relationship Officer, Manchester

Pareto

Graduate Customer Relationship Officer, Manchester Salary: £25,000 (£29K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Custome

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£17,500 per annum

Graduate Customer Service Position

Oxby & Parke Recruitment

An number of excellent Customer Focused positions have become available within a fantastic and hugely successful business based in Thame. Ideal for a graduate or someone who has recently left education, this position will offer you immediate reward and lo

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Expiry date:
Ongoing
Salary:
£17,500 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£23,000 per annum

Graduate Customer Representative

Pareto

Job title: Graduate Customer Representative Location: Birmingham Salary: £23k (OTE £28k) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, prov

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Expiry date:
Ongoing
Salary:
£23,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative REF: J9297:SW:CHEL:GJ: Salary: Basic salary of £25,000 with uncapped commission Sector: IT Working for an IT service management company with a presence across Europe, you will act as the first port of call for new and exis

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Relationship Officer, £25,000

Pareto

Graduate Customer Relationship Officer - Croydon - £25,000 (£27K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Account Manager

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class servic

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Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£22,000 - £24,500 per annum

Graduate Projects & Customer Services Coordinator

Venatu Consulting

Graduate Projects & Customer Services Coordinator - New role, immediate interviews available Company overview A well-established fast growing service provider to businesses across the UK have recently opened an office in Skipton/Ilkley, Yorkshire are look

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Expiry date:
Ongoing
Salary:
£22,000 - £24,500 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing

Graduate Customer Support Advisor

Yolk Recruitment

Are you a graduate with relevant customer service experience? Are you looking to work with some of the best entrepreneurs in the UK? Then apply today for a role that will push start your career This is what you’ll be doing You will work as part of the cus

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Expiry date:
Ongoing
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£23,000 per annum

Graduate Customer Representative

Pareto

Job title: Graduate Customer Representative Location: Birmingham Salary: £23k (OTE £28k) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, prov

View Job >
Expiry date:
Ongoing
Salary:
£23,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Ref: J3989:WAL:GJ:GCR:RHY:3 Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, pr

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Expiry date:
Ongoing
Salary:
£20,000 - £25,000 per annum
Job type:
Graduate job
Contract type:
Contract
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Helping you find a career in the Customer service industry

If you like the idea of keeping customers happy and solving problems at the same time, a career in customer service could be for you.

Customer service jobs might involve answering queries, helping with purchases or providing the little extras that make customers come back for more. It’s about providing customers and members of the public with the best experience possible, so they stay loyal to your product, brand or service – and hopefully recommend it to others!

Most businesses employ customer service professionals as a first point of contact for consumers and other companies, so there is a wide selection of employers to choose from. As the face of an organisation, customer service professionals ensure consumers have a positive experience, whether that’s in person, over the phone or online. Often there is an element of sales in a customer services role, so it helps if you have strong powers of persuasion, as well as diplomacy and tact.

Customer service can sometimes be a nine-to-five job, but many companies employ staff around the clock - so shift and part-time work is common.

The skills you'll build from a customer service job involve using particular systems or computer programs, as well as handling sometimes lengthy or complex queries whilst remaining friendly and professional. Your employer will give you the training that you need.

Types of jobs within customer service

Regardless of the exact nature of the job, customer service is all about making sure the customer is happy and that their needs have been addressed by the time their interaction with you comes to an end. This is true for all jobs across the sector, and for all types of industry – whether you’re working in a call centre for a telecommunications company, a fashion giant, a high street bank, or something else entirely.

Sectors that heavily rely on their customer service staff include:


  • Telecommunications

  • Retail

  • Banking

  • Fast Moving Consumer Goods (FMCG)

  • Food & Drink

  • Travel & tourism

  • Sports & recreation


Some larger companies will have entire customer service departments which will regularly take on new staff. You can start your career at a very basic level, before moving into roles in customer relations or customer complaints. Eventually, as your career progresses, you are likely to have the opportunity to move into roles as a team leader or a manager.

Examples of roles within customer service include:

  • Customer adviser

  • Customer service assistant

  • Team leader

  • Customer service supervisor

  • Complaints manager

  • Customer service manager


Skills & interests required for a career in Customer service
The skills you need from one job in customer service to the next are basically the same, but to be good at your role you will need to understand how your specific industry works and how it affects your customers. If you work in telecommunications at a big company, for example, you will need specific knowledge of the industry and of that company’s particular processes, which might be different from those at other organisations.
- Ability to Work Under Pressure
- Adaptability
- Communication
- Multi-tasking
- Patience
- Teamwork
- Time Management
Graduate schemes & other typical career progression routes in Customer service
As a rule, you are likely to start out as a customer service representative before moving on to become a team leader and, eventually, a manager. This means you will be in charge of a team within your area of the customer service department.

You may also have the opportunity to move into and specialise in a particular area of customer service, for example conflict resolution or complaints.
Tips for getting into the field
There are a large number of things that you can do to put yourself in a good position to start applying for jobs in customer service. These include:

  • Tailoring your CV for each specific role - making sure you focus on previous experience and relevant skills

  • Taking on similar roles – any experience in customer facing roles that you can demonstrate is a great start

  • Seeing what the top companies in the field require – start by looking for case studies, and finding out what backgrounds and skills their current employees have

  • Getting the relevant accreditation – in this case, an NVQ or similar in contact centre management might be helpful

  • Using your contacts – university professors, those you met on work experience, people you can approach through social media or LinkedIn – they’re all potentially the stepping stone to your next role, and they might very well be happy to help you


Whatever job you go to and whatever part of the customer service industry you start your career in, there is one thing that will help you beyond measure – work experience.

Many people who currently work in customer service didn’t know they wanted to work in the industry until they experienced it. Many companies provide work experience while you are at school – you can approach companies directly to see if you can come in to shadow a member of staff. This should give you an insight into whether a career in this highly rewarding area is for you.
How much can graduates earn in Customer service?
You will gain pay rises and potentially bonuses as you move into team leader and management positions. Customer service is also an industry which needs employees available around the clock, so there will often be the opportunity for overtime.

Customer service adviser - £16,794
Customer service representative - £17,674
Team leader - £22,784
Customer service supervisor - £18,651
Customer service manager - £27,684

Senior customer service managers with many years of experience could earn more than £60,000.
What qualifications do I need for a career in Customer service?
Most jobs in customer service don’t require you to have studied particular subjects, with your personality and communication skills being the main things that employers will initially look at.

It might be helpful to take on a professional qualification, for example a certificate or diploma, to give yourself the practical skills you need for a career in this sector.
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