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Graduate Customer service Jobs

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Customer service x

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Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Representative

Pareto

Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Ro

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 - £22,000 per annum

Graduate Customer Service Coordinator

Hays

New Permanent Graduate Customer Service Coordinator Job in Dunfermline Your new company My exclusive client, an exciting forward thinking well known business based in Dunfermline are looking for a Graduate Customer Service Coordinator to join the team. Sa

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Expiry date:
Ongoing
Salary:
£20,000 - £22,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 per annum

Graduate Customer Relationship Officer

Pareto

Graduate Customer Relationship Officer Location: Leeds Salary: £20-23k REF: J2588:LEE:CSA:B Sector: IT – Software This award winning client is looking for Graduate Customer Relationship Officers to keep managing the delivery of the mobile workforce manage

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Expiry date:
Ongoing
Salary:
£20,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£30,000 - £36,000 per annum

Graduate Customer Representative (Norwegian speaking)

Pareto Law

Role: Graduate Customer Representative (Norwegian speaking) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service f

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Expiry date:
Ongoing
Salary:
£30,000 - £36,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£42,000 per annum

Graduate Customer Representative French Speaking

Pareto

Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Ro

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Expiry date:
Ongoing
Salary:
£42,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class servic

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Expiry date:
Ongoing
Salary:
£20,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 per annum

Graduate Customer Service Executive - Brighton

INSTANT IMPACT

Job Title - Graduate Customer Service Location - Brighton Salary -£20,000 We’re working with the UK’s fastest growing renewable energy start-up. They’re making waves in the industry and looking to expand their Customer Service team. The opportunity is ide

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Expiry date:
Ongoing
Salary:
£20,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Customer Service Executive - Graduate

INSTANT IMPACT

Customer Services Executive The Company: My client is constantly evolving as a data-informed business, and the data team is growing in line with the needs of the company.Globally The Independent and the Evening Standard websites now attract over 125 milli

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Ref: J3989:SW:GJ:GCR Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing

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Expiry date:
Ongoing
Salary:
£20,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£42,000 per annum

Graduate Customer Representative Spanish Speaking

Pareto

Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Ro

View Job >
Expiry date:
Ongoing
Salary:
£42,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£25,000 per annum

Graduate Customer Relationship Officer, £25,000

Pareto

Graduate Customer Relationship Officer - Croydon - £25,000 (£27K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Account Manager

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Expiry date:
Ongoing
Salary:
£25,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£17,500 per annum

Customer Service Advisor - Graduate

Rostella

The Company Would you like to join a fast-growing insurance-based operation delivering exceptional customer service using the latest cloud-based technology? You could become a key part of our highly experienced and successful team. Our company supports a

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Expiry date:
Ongoing
Salary:
£17,500 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£28,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to s

View Job >
Expiry date:
Ongoing
Salary:
£28,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£28,000 per annum

Graduate Customer Representative

Pareto

Job Title: Graduate Customer Representative Ref: J3881:WM:GJ:GCR:B Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initia

View Job >
Expiry date:
Ongoing
Salary:
£28,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£24,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative Ref: J2824:EM:GJ:GCR Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from in

View Job >
Expiry date:
Ongoing
Salary:
£24,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£42,000 per annum

Graduate Customer Representative

Pareto

Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Ro

View Job >
Expiry date:
Ongoing
Salary:
£42,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£30,000 - £36,000 per annum

Graduate Customer Representative (Polish speaking)

Pareto Law

Role: Graduate Customer Representative (Polish speaking) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from

View Job >
Expiry date:
Ongoing
Salary:
£30,000 - £36,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£17,500 per annum

Customer Service Advisor - Graduate

Rostella

Would you like to join a fast-growing insurance-based operation delivering exceptional customer service using the latest cloud-based technology? You could become a key part of our highly experienced and successful team. Our company supports a new brand in

View Job >
Expiry date:
Ongoing
Salary:
£17,500 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£20,000 per annum

Graduate Customer Representative

Pareto

Role: Graduate Customer Representative Ref: J3989:SW:GJ:GCR Sector: Telecoms Salary: £20,000-£25,000 Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing

View Job >
Expiry date:
Ongoing
Salary:
£20,000 per annum
Job type:
Graduate job
Contract type:
Contract
Expiry date:
Ongoing
Salary:
£24,000 per annum

Graduate Customer Representative

Pareto

Graduate Customer Representative Ref: J2824:EM:GJ:GCR:4 Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from

View Job >
Expiry date:
Ongoing
Salary:
£24,000 per annum
Job type:
Graduate job
Contract type:
Contract
SHOW MORE

Helping you find a career in the Customer service industry

If you like the idea of keeping customers happy and solving problems at the same time, a career in customer service could be for you.

Customer service jobs might involve answering queries, helping with purchases or providing the little extras that make customers come back for more. It’s about providing customers and members of the public with the best experience possible, so they stay loyal to your product, brand or service – and hopefully recommend it to others!

Most businesses employ customer service professionals as a first point of contact for consumers and other companies, so there is a wide selection of employers to choose from. As the face of an organisation, customer service professionals ensure consumers have a positive experience, whether that’s in person, over the phone or online. Often there is an element of sales in a customer services role, so it helps if you have strong powers of persuasion, as well as diplomacy and tact.

Customer service can sometimes be a nine-to-five job, but many companies employ staff around the clock - so shift and part-time work is common.

The skills you'll build from a customer service job involve using particular systems or computer programs, as well as handling sometimes lengthy or complex queries whilst remaining friendly and professional. Your employer will give you the training that you need.

Types of jobs within customer service

Regardless of the exact nature of the job, customer service is all about making sure the customer is happy and that their needs have been addressed by the time their interaction with you comes to an end. This is true for all jobs across the sector, and for all types of industry – whether you’re working in a call centre for a telecommunications company, a fashion giant, a high street bank, or something else entirely.

Sectors that heavily rely on their customer service staff include:


  • Telecommunications

  • Retail

  • Banking

  • Fast Moving Consumer Goods (FMCG)

  • Food & Drink

  • Travel & tourism

  • Sports & recreation


Some larger companies will have entire customer service departments which will regularly take on new staff. You can start your career at a very basic level, before moving into roles in customer relations or customer complaints. Eventually, as your career progresses, you are likely to have the opportunity to move into roles as a team leader or a manager.

Examples of roles within customer service include:

  • Customer adviser

  • Customer service assistant

  • Team leader

  • Customer service supervisor

  • Complaints manager

  • Customer service manager


Skills & interests required for a career in Customer service
The skills you need from one job in customer service to the next are basically the same, but to be good at your role you will need to understand how your specific industry works and how it affects your customers. If you work in telecommunications at a big company, for example, you will need specific knowledge of the industry and of that company’s particular processes, which might be different from those at other organisations.
- Ability to Work Under Pressure
- Adaptability
- Communication
- Multi-tasking
- Patience
- Teamwork
- Time Management
Graduate schemes & other typical career progression routes in Customer service
As a rule, you are likely to start out as a customer service representative before moving on to become a team leader and, eventually, a manager. This means you will be in charge of a team within your area of the customer service department.

You may also have the opportunity to move into and specialise in a particular area of customer service, for example conflict resolution or complaints.
Tips for getting into the field
There are a large number of things that you can do to put yourself in a good position to start applying for jobs in customer service. These include:

  • Tailoring your CV for each specific role - making sure you focus on previous experience and relevant skills

  • Taking on similar roles – any experience in customer facing roles that you can demonstrate is a great start

  • Seeing what the top companies in the field require – start by looking for case studies, and finding out what backgrounds and skills their current employees have

  • Getting the relevant accreditation – in this case, an NVQ or similar in contact centre management might be helpful

  • Using your contacts – university professors, those you met on work experience, people you can approach through social media or LinkedIn – they’re all potentially the stepping stone to your next role, and they might very well be happy to help you


Whatever job you go to and whatever part of the customer service industry you start your career in, there is one thing that will help you beyond measure – work experience.

Many people who currently work in customer service didn’t know they wanted to work in the industry until they experienced it. Many companies provide work experience while you are at school – you can approach companies directly to see if you can come in to shadow a member of staff. This should give you an insight into whether a career in this highly rewarding area is for you.
How much can graduates earn in Customer service?
You will gain pay rises and potentially bonuses as you move into team leader and management positions. Customer service is also an industry which needs employees available around the clock, so there will often be the opportunity for overtime.

Customer service adviser - £16,794
Customer service representative - £17,674
Team leader - £22,784
Customer service supervisor - £18,651
Customer service manager - £27,684

Senior customer service managers with many years of experience could earn more than £60,000.
What qualifications do I need for a career in Customer service?
Most jobs in customer service don’t require you to have studied particular subjects, with your personality and communication skills being the main things that employers will initially look at.

It might be helpful to take on a professional qualification, for example a certificate or diploma, to give yourself the practical skills you need for a career in this sector.
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