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The hospitality industry covers a massive area, from exclusive hotels and Michelin starred restaurants to nightclubs and fast food outlets. The industry offers roles as diverse as air hostess, sous chef and hotel manager, making it one of the most interesting and varied that you can to work in.
The central aim of hospitality is, of course, to ensure an enjoyable and memorable leisure experience to a customer – so customer service and a friendly personality are absolutely key.
Hospitality is hugely varied, always busy, and requires long hours - but the enjoyment and fond memories that you can bring to customers is the reason why so many people choose it. It’s creative, you’ll be given responsibility early on, and it opens opportunities to work anywhere in the world. Aside from that, you’ll be making people’s day – every day. And that’s a great feeling to go home with.
The hospitality sector could mean working in a hotel, an events venue, a restaurant, a bar – or anywhere else that a member of the public would come for a relaxing experience or to feel looked after. Within this, you could be hosting, providing front- of-house services, working behind the scenes in planning, events or logistics, or coordinating projects from an office.
Here are some of the roles that you could take on within the hospitality industry: