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American Express has a presence in 130 countries worldwide – we are determined to define the industry today, tomorrow and into the future. The Global Servicing Network (GSN), and Travel & Lifestyle Services (TLS) are two of our company’s largest divisions
We are a global services company providing customers with products and experiences that enrich lives every day. American Express has a presence in 130 countries worldwide - we are determined to define the industry today, tomorrow and into the future. The
2019 Customer Service and Business Strategy Undergraduate Summer Internship Programme We are a global services company providing customers with products and experiences that enrich lives every day. American Express has a presence in 130 countries worldwid
Most companies and offices require administration assistance to ensure the smooth running of the workplace. This means you could work in administration within most industries, from fashion to chemical engineering, so long as you’ve got the skill set to succeed.
The duties of someone working in administration can vary considerably depending on the office you are in. Generally, they are involved with maintaining systems to keep the companies files in order, greeting clients, organising diaries, basic accounts and answering e-mails.
Most of your work is likely to be based inside an office, but your day-to-day activities will change depending on the demands of the office. You’ll likely have set duties alongside having to do ad-hoc tasks, so it’s important to be able to be flexible with your work.
The majority of administration roles will involve communication skills of some kind and most likely you’ll be expected to converse via phone, e-mail and in-person.
Within administration there is the opportunity to develop and become more specialised. For example, you could become a legal or finance administrator, which involves more industry knowledge and in turn makes you more valuable to a company. Many companies offer their employees training in this if you join in an entry-level role.