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Catering & hospitality x
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Delaware North is a global leader in hospitality and food service. We operate in some of the coolest places and play a major role in some of the top 'I was there' events on the world stage. With venues in the UK, US, Australia, New Zealand and Singapore, there's bags of opportunities for ambitious people looking to progress in their careers.
The catering and hospitality industry covers food, drink and leisure businesses. At the heart of the work is ensuring that the customer’s experience is the best it can be. If you are attracted by the idea of helping people to enjoy their leisure experiences, then this could be the industry for you.
The roles in this industry vary considerably and cover everything that is related to food, drink and hospitality. Top sought-after jobs under this industry include chefs, catering/bar managers, butchers, bakers, hotel managers and staff. There’s a wide variety of roles that you can do and numerous different routes to get there.
A lot of the work in this industry will involve being front-of-house so you will need to be professional and have good levels of customer service. It can also be quite high-pressure, especially if working within events or in busy establishments, and you may have to deal with complaints.
Entry-level roles can be comparatively easy to source compared to other industries, particularly in cities or large towns where there is a bigger demand for them. However, like all industries, working your way up to management positions will require hard work and dedication.
Shift work is common in this industry, particularly in catering where the work is dependent upon specific events and venues. The benefit of this is that there is often the option to do flexible working. As these industries run 24/7, many roles will not be the typical 9-5 working day and you may be expected to work on the weekends.